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Frequently asked questions


Can I arrange to see the venue?

Our hubs are not always staffed, if you need to come and see the venue prior to your event, please email CommunityHubs@wcht.org.uk or call 01923 679664 and we would be happy to arrange a visit.

How do I get into the hub on the day of my booking?

A key holder will arrive at the start of your hire to unlock the hub and run through basic health and safety information, such as where the emergency exits are. They will return at the end of your hire for a quick inspection before locking up. Please ensure you are ready to leave at the end of your hire period to avoid any additional charges.

If you need to contact a key holder outside of working hours please call 07949 961259 – please note this may incur an additional fee. 
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